Terms & Conditions
1. Introduction
Welcome to the official website of Stamina Sports and Fitness. By using our website, booking sessions, purchasing event tickets, or accessing any part of the platform, you agree to be bound by these Terms & Conditions.
2. Eligibility
- You must be at least 16 years old to create an account or participate in our sessions/events without parental consent.
- By registering, you confirm that all information provided is accurate and complete.
3. Session Booking
- All bookings are subject to space availability.
- Bookings can be made online through your Stamina account.
- You must arrive on time; late arrivals may not be allowed to participate and will be considered a no-show.
- Cancellation/rescheduling policies may vary based on the type of session.
4. Event Registration & Tickets
- Event tickets are non-refundable unless otherwise stated.
- Transfers of tickets must be requested in writing at least 48 hours before the event.
- Participants agree to abide by the rules and safety protocols of each event.
- Stamina reserves the right to refuse entry to anyone violating event guidelines.
5. Memberships & Packages
- Session packages and memberships are non-transferable.
- Expiration dates apply unless otherwise stated.
- Refunds are not provided for unused sessions or early termination of packages.
6. Pricing & Payment
- All prices are listed in EGP (Egyptian Pounds) and include applicable taxes.
- Payments are processed through secure third-party payment providers.
- We reserve the right to change prices at any time. Changes will not affect bookings already made.
7. Refunds & Cancellations
- Refund requests will be reviewed case by case and are not guaranteed.
- No refunds are offered for “no-shows.”
- Event cancellations initiated by Stamina will be fully refunded or credited.
8. User Accounts
- You are responsible for safeguarding your login credentials.
- Misuse of the account, including unauthorized use or sharing, may result in suspension or termination.
9. Health & Liability
- All users must ensure they are in suitable physical condition before participating.
- By booking a session or event, you waive any liability against Stamina for injuries sustained during participation.
- Please notify our staff of any medical conditions before participating.
10. Code of Conduct
- Respectful behavior is expected at all times.
- Disruptive, discriminatory, or aggressive behavior may result in immediate removal from the session or event without refund.
11. Facility Rules
- Participants must comply with the rules of the venue or facility.
- Proper athletic attire must be worn at all times.
- Stamina reserves the right to deny access for violations.
12. Intellectual Property
All content on the website, including logos, text, images, videos, and software, is the property of Stamina Sports and Fitness and may not be copied or reused without permission.
13. Use of Photos & Videos
By attending sessions or events, you consent to being photographed or filmed.
Stamina may use photos or videos for marketing purposes unless you opt out in writing.
14. Website Availability
While we strive to maintain 24/7 availability, we may experience downtime for maintenance or upgrades.
We are not responsible for any interruptions in access or service delays.
15. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.
16. Governing Law
These Terms & Conditions are governed by Egyptian law.
Any disputes arising shall be subject to the exclusive jurisdiction of Cairo courts.
17. Contact Us
For inquiries or concerns about these Terms & Conditions, please contact us at: info@stamina-sports.com